Help Centre  ›  Guests  ›  Guest bookings

    For guests

    Booking on Tomove.
    Refreshingly simple.

    Find a home, boat charter, service or experience — contact the host directly, agree the details, and pay exactly what they ask. No platform fees. Ever.

    How bookings work ↓Guest FAQs ↘

    Zero guest platform fees. The host’s listed price is what you pay — nothing added by the platform.

    How guest bookings work

    Four clear steps from finding a listing to sharing your review.

    01

    Browse and discover

    Search homes, boats, experiences and services by location, listing type and dates.

    02

    Send an enquiry

    Confirm your email and mobile once, then message the host to confirm dates, availability and terms.

    03

    Sign and pay

    Review the payment terms, sign the rental agreement digitally and pay the host as requested.

    04

    Enjoy and review

    Keep track of details in My Bookings, then leave an honest review after your experience.

    What to expect when booking

    A direct connection with your host, with the important details kept together.

    Enquiry-based bookings

    Tomove bookings are not instant. Contact the host to confirm details. Once accepted, a unique booking reference helps identify your booking throughout the process.

    Digital rental agreement

    The agreement is prepared with booking details and signed digitally by you and the host. Read the full agreement carefully before signing.

    Clear payment terms

    Your booking dashboard shows the deposit, remaining balance and due dates. Follow the host’s payment request and include your booking reference.

    Reviews both ways

    Guests can review hosts, and hosts can review guests. Honest feedback helps the community make informed decisions.

    Before you sign or pay. Confirm dates, number of guests, cancellation terms and deposit requirements with the host. Read the rental agreement carefully; hosts may customise or replace the standard agreement. How verification works →

    Quick answers

    Common questions about guest bookings on Tomove.

    Do I pay any platform fees as a guest?

    No. Tomove does not charge guests a platform fee. The listed price is the host’s price; confirm any other costs directly in the booking terms.

    Can I book instantly?

    No. Bookings are enquiry-based. Message the host to confirm availability and details; the host must accept your enquiry.

    Why do I need to verify my phone number?

    It keeps hosts’ inboxes free of spam and fake accounts. It’s a one-time 6-digit code by WhatsApp or SMS, and your number is never shown to hosts.

    Who do I pay?

    The host sends a payment request through Tomove messaging. Check the booking dashboard for payment terms and include your booking reference when paying.

    Is there a rental agreement?

    Yes. A digital rental agreement is generated for every booking and signed by both guest and host. Read it carefully before signing.

    Where can I find my booking details?

    Your booking dashboard keeps details together under My Bookings, including the unique booking reference and payment terms.

    Does Tomove offer insurance?

    Currently no. Tomove does not offer insurance. We strongly recommend taking out travel insurance before booking.

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